Native Scents inc. offers 100% satisfaction of all items sold with a 100% refund for item and shipping cost. Native Scents inc. will ship via USPS ,Ups,fed-ex,and globalistics. finding the best method (least expensive most expedient) with e-mail confirmation. Orders from http://:www.nativescents.com are processed through Ecwid. Native Scents Inc. Accepts major credit cards, PayPal.